MethuenRecruiter
the smart solution for Methuen jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Methuen
Posted on: November 30, 2018

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLLAURALC on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Methuen , Seasonal Partner Services Representative (Remote), Sales , Methuen, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Protected Automotive Sales Route - Home Every Night!
Description: Feel the freedom independence of managing your own protected route selling our National brands. Join our team today Employer doesn't just offer a job. Our company provides opportunities for fulfilling (more...)
Company: Mac Tools
Location: Saugus
Posted on: 12/17/2018

Part-Time Retail Sales Representative
Description: What you'll be doing... We want our customers to love the products and overall experience Verizon provides. As a Verizon Retail Sales Representative, or what we like to call a Solution Specialist, you'll (more...)
Company: Verizon Wireless
Location: Natick
Posted on: 12/17/2018

Tire Sales & Installation TM
Description: BJ's Wholesale Club was the first retailer to introduce the warehouse club concept in the northeastern United States. Today, we're a multibillion dollar operation with more than 200 clubs in 16 states (more...)
Company: BJ's Wholesale Club
Location: Stoneham
Posted on: 12/17/2018


IN HOME DESIGNER - DESIGN SALES - READING - Winchester
Description: We believe it is time for you to maximize your potential in a career that rewards passion, performance, and development. JOIN THE SMITH AND NOBLE FAMILY You''ll be encouraged to show your passion for (more...)
Company: Smith & Noble
Location: Winchester
Posted on: 12/17/2018

Work-At-Home Call Agents
Description: This is a legitimate part time, seasonal home-based position. Our growing Work-At-Home Department connects customers with camping, tours activity reservations as well as hunting fishing licensing (more...)
Company: Mommy Jobs Online
Location: Beverly
Posted on: 12/17/2018

Technical Sales Engineer - London
Description: Technical Sales Engineer - LondonWe are seeking a self-motivated, innovative thinker, with the ability to work as part of a team and think quickly in high pressure situations. The Technical Sales Engineer (more...)
Company: Eagle Investment Systems
Location: Wellesley
Posted on: 12/17/2018

Inside Sales Rep
Description: Overview br br Wind River is the leader in non-hazardous liquid waste services with a recent focus on growing in the waste to energy sector. We are presently executing on an aggressive growth through (more...)
Company: Hire Velocity
Location: Marlborough
Posted on: 12/17/2018

Inside Sales Representative
Description: Paint Nite brings together millions of people around the world to escape the expected
Company: Paint Nite
Location: Somerville
Posted on: 12/17/2018

Sales Engineer - Entry Level
Description: Sales Engineer - Entry Level ID 2Job Location s US-MA-LexingtonPosition Type Permanent - Full TimeMore information about this job:Overview We are looking for some energetic and driven individuals to (more...)
Company: Mimecast Services Limited
Location: Lexington
Posted on: 12/17/2018

Customer Service - Independent Beauty Sales Consultant
Description: We are currently hiring new professional, highly motivated and self sufficient IBSC Independent Beauty Sales Consultants to sell our skin care and cosmetic beauty products. This is a genuine job online (more...)
Company: Mommy Jobs Online
Location: Weymouth
Posted on: 12/17/2018

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Methuen RSS job feeds