Retail Sales Associate
Company: Cox Communications
Location: Central Falls
Posted on: March 24, 2026
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Job Description:
Ever stepped into a retail store and had a phenomenal customer
service experience? Felt great, didn't it? How would you like to be
responsible for creating those experiences with the potential of
earning $55,487 per year? Well, we can help make that happen. Cox
Communications is looking for a Retail Sales Associate who creates
those experiences; someone who connects easily with others and can
drive sales while making customers feel special. So, if you love to
learn, then take your newfound knowledge and create mind-blowing
customer satisfaction; you're right where you need to be. Keep
reading to learn more about this opportunity to connect customers
with Cox's game-changing technology, products, and services. This
job requires you to follow the retail routine of working some
evenings, weekends, and holidays. You'll also need to be comfy with
reporting to your Store Manager, as well as taking guidance from
the Assistant Store Manager and other team Specialists. What You'll
Do Explain and demonstrate product capabilities as well as offer
suggestions based on customer's wants and needs Meet or exceed
targets regarding customer experience, sales, and retention. Assist
with the opening/closing of one of our store retail environments.
Properly handle cash Engage in workshops, special events, and
product demos Support your fellow sales agents when needed
Continuously expands knowledge of current Cox products as well as
competitor product offerings by participating in regular training
classes May be required to work in other locations in the same
geographical area. What's In It for You? Excellent question, and we
have some good answers that we hope you like. • As part of a
customer loyalty-driven team, there is a variable targeted total
compensation of $55,487 ($26.68/hr.) while high earners (the top
10%) reach an average annual compensation of just over $72,700
($34.99 hr.) Targeted total compensation may vary based on factors
including, but not limited to: location, candidate experience
level, and successful completion of minimum sales targets.
Compensation includes a full-time hourly base rate of $18.19 per
hour plus monthly targeted commissions of $1471. Employees also
receive a ramp period of up to 2 months to adjust to commission
earnings. • We want you to feel cared for and respected (like you
do with our customers), and that starts with Cox's highly
competitive pay plus uncapped commission plan and other
compensation perks (401k company matching, comprehensive medical
benefits, etc.). We also offer free Internet and other Cox
discounted services, tuition reimbursement for academic pursuits,
adoption assistance, paid time off to volunteer, childcare and
eldercare resources, pet insurance and much more. • Good work
should be rewarded, and not just with a healthy paycheck. The Cox
culture is one that values people more than technology, so it's our
goal to make sure you feel recognized for your contributions. It's
also important to work alongside colleagues who "get you." At Cox,
you'll find a workplace where relationships are crafted with care
and successes are celebrated with high fives. We strive to create
an environment where you can do you, and everyone from leadership
to new hires can support and feel supported. • Growth is a good
thing, and you'll have opportunities to learn and train so you can
sharpen your skills and explore opportunities across the Cox family
of businesses that will continue to challenge and empower you. In
the future, you may have the opportunity to cultivate customer
relationships in other sectors where we operate like cleantech,
health care and new forms of transportation mobility. Who You Are
Qualifications: Minimum: HS diploma/GED or up to 2 years of
relevant work experience Ability to meet established sales,
retention, and customer experience targets Strong interpersonal and
communication skills to effectively sell products using a
consultative, solutions-based approach and influence customer
decisions Ability to build relationships and adapt to a diverse
customer base Ability to multi-task and prioritize in a
service-oriented, fast-paced team environment Ability to be mobile
within the store for long periods of time to greet customers and
demonstrate products and services Computer literacy with an
aptitude for learning communication products, services, and
accessories Willingness to work a flexible schedule which includes
weekends, evenings, and holidays Ability to lift 25-50 pounds to
help manage stock room inventory Preferred: Some college experience
with a focus in sales, business and/or management One year of
experience in related field (i.e. Sales, Retail Sales, Service
Industry, etc.) Experience selling Wireless/Mobile products Come
join the Cox family of businesses and make your mark today! USD
16.83 - 25.19 per hour Compensation: Hourly pay rate is in the
range of $16.83 - $25.19/hour. The hourly rate may vary within the
anticipated range based on factors such as the ultimate location of
the position and the selected candidate's experience. In addition
to the hourly range identified herein, this role is also eligible
for an annual incentive/commission target of $17,652.00. Benefits:
Employees are eligible to receive a minimum of sixteen hours of
paid time off every month and seven paid holidays throughout the
calendar year. Employees are also eligible for additional paid time
off in the form of bereavement leave, time off to vote, jury duty
leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United
States for any employer without current or future sponsorship.
Keywords: Cox Communications, Methuen , Retail Sales Associate, Sales , Central Falls, Massachusetts
