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Bi-Lingual Call Center Customer Service Representative

Company: Conlin's Pharmacy, Inc.
Location: Methuen
Posted on: June 24, 2022

Job Description:

Customer Service Representative: CSR assists patients/customers in the selection, demonstration and ordering of home medical equipment and supplies. Candidate must be available two/three evenings per week until 6pm and alternating Saturday 9am - 2pm shift rotation of retail showroom. Must be dependable and committed to developing a career. Primarily responsible for entering orders with attention to detail and knowledge of medical terminology & insurance requirements, communicating & contacting customers in professional and courteous manner, communicate with physicians and insurance company representatives, verifying patient prescription information and coordinating the delivery or pick up of medical equipment and/or supplies. The ideal candidate must possess: - 2 Years completed college coursework; Associates Degree Preferred - 2 years previous work history in medical related retail field, health professional office setting required - experience with Microsoft Office (WORD and Excel) is required - highly proficient data entry skills - ability to multi-task, prioritize and thrive in a fast-paced busy work environment In addition, only candidates who display excellent customer service skills, telephone etiquette, professional interpersonal and organizational skills will be considered. Conlin's Pharmacy, Inc. requires clear pre-employment Drug Test (Including Marijuana, Vaccinations and Background/Credit Check....

Keywords: Conlin's Pharmacy, Inc., Methuen , Bi-Lingual Call Center Customer Service Representative, Sales , Methuen, Massachusetts

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