MethuenRecruiter Since 2001
the smart solution for Methuen jobs

Customer Service Representative - Hudson NH

Company: kSARIA Corporation
Location: Methuen
Posted on: April 8, 2021

Job Description:

Methuen, MADescription:
As a recipient of the Raytheon Integrated Defense Systems 5 Star Supplier Excellence Award and a winner of Lockheed Martin's top performing supplier, kSARIA Corporation is an industry leading manufacturer and installer of fiber optic, electrical & RF interconnect solutions for the defense and aerospace industry. We offer unmatched advantages for all aspects of Mil/Aero connectivity solutions from cable assembly design, fabrication, installation and logistics management. Its proprietary processes and technology have enabled the company to achieve exceptional growth by providing the highest quality products and delivering exceptional value to its customers. Job Overview:The Customer Service Representative is the primary interface between kSARIA's customers and the internal organization after a contract has been initiated. The Customer Service Representative will effectively communicate the status of the contract to the customer through its entire period of performance. This role will be responsible for gathering data from internal functional areas and presenting it to customers in the form of general updates, contract modifications, and customer data requests. Strict attention to detail is needed to close out actions and ensure customer satisfaction. This is not a remote work position and kSARIA will soon be moving to Hudson, NH.Position Profile: --- Field incoming customer requests for order and contract status and provide responses via written correspondence and telephone contact. --- Enter customer orders and confirm order receipt and delivery dates with customers--- Manage various customer portals and monitor the portals for incoming orders--- Monitor and complete all representations and certifications (reps & certs) required by our customers--- Work with all internal functional managers to develop a cohesive response to customer requests for order status, order changes, and schedule expedites. --- Effectively manage the contract review and sign-off process--- Other duties as they arise to support the outside sales group.

Requirements:
--- Ability to work independently and have highly professional verbal, writing and interpersonal skills--- Effective collaboration skills--- Extremely tenacious and relentless to closeout customer required actions as timely as possible--- Comfortable with exposure to highly confidential information--- Willing, enthusiastic, and proactive in taking on tasks of any nature to balance the workload of others throughout the organization--- Strong Excel, Word, PowerPoint and Microsoft Office skills--- Willingness to learn other software tools to continue to progress professionally--- Must have previous experience in a Customer Success role--- Highly professional and mature attitude--- Extremely organized with high attention to detail--- Experience with ERP systems in a manufacturing environment preferred.--- Experience and familiarity in US government contracting FAR requirements and business terms and conditions preferred.--- US citizenship or permanent resident status is required.--- 4 yr college degree or equivalent experience preferred.We are currently located in Methuen MA but will be moving our facility to Hudson NH in the next few months.Employee BenefitskSARIA offers its employees a comprehensive benefits package including the following:--- Health insurance--- Dental insurance--- Vision insurance--- Group Term Life and Long-term Disability--- Personal Time off--- 401 K retirement plankSARIA is an Equal Opportunity Employer/Disabilities/Veterans PI131822260

Keywords: kSARIA Corporation, Methuen , Customer Service Representative - Hudson NH, Sales , Methuen, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Sales Executive
Description: ADP is hiring a Sales Executive.Thanks for clicking Let us tell you a little more... ul li Does the thought of winning sales, driving a business forward, and achieving serious results with your team (more...)
Company: ADP
Location: Marlborough
Posted on: 04/13/2021

Entry Level Sales Representative (Degree Required)
Description: One of our clients is in the process of hiring multiple Entry Level Sales Representatives to join their growing team. The company is a worldwide leader in online travel and accommodations on the forefront (more...)
Company: Professional Staffing Group
Location: Hanover
Posted on: 04/13/2021

Entry Level Sales Representative (Degree Required)
Description: One of our clients is in the process of hiring multiple Entry Level Sales Representatives to join their growing team. The company is a worldwide leader in online travel and accommodations on the forefront (more...)
Company: Professional Staffing Group
Location: Boston
Posted on: 04/13/2021


F&B Sales Associate - Hiring Immediately
Description: EARN A 300 HIRING BONUS FOR JOINING OUR TEAM br br GROW With US br br For 30 years Hudson Group has led the way and prides itself in knowing what matters in travel retail. As airports and transportation (more...)
Company: Hudson Group
Location: Everett
Posted on: 04/13/2021

Front Desk Agent (Part Time)
Description: Are you ready to grow your dream career while making others' vacation dreams come true Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations (more...)
Company: Marriott Vacations Worldwide
Location: Boston
Posted on: 04/13/2021

Retail Cosmetics Sales Beauty Advisor
Description: About: br Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back (more...)
Company: Macy's
Location: Natick
Posted on: 04/13/2021

Mac Tools Route Sales / Outside Sales Distributor - Full Training
Description: Job title: Mac Tools Route Sales / Outside Sales Distributor - Full Training br br Job description: br br Build a Great Career and a Quality Life with Mac Tools. br br Feel the freedom and (more...)
Company: Mac Tools
Location: Hingham
Posted on: 04/13/2021

Mac Tools Route Sales / Outside Sales Distributor - Full Training
Description: Job title: Mac Tools Route Sales / Outside Sales Distributor - Full Training br br Job description: br br Build a Great Career and a Quality Life with Mac Tools. br br Feel the freedom and (more...)
Company: Mac Tools
Location: Woburn
Posted on: 04/13/2021

Customer Service/Sales
Description: Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: The Home Depot
Location: Medfield
Posted on: 04/13/2021

Retail Cosmetics Sales - Fragrances
Description: About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to (more...)
Company: Macy's
Location: Boston
Posted on: 04/13/2021

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Methuen RSS job feeds