Company: Graebel Van Lines
Posted on: June 10, 2021
ABOUT OUR COMPANY
Graebel Van Lines is the largest independent Van Line in the US
and a leader in corporate and residential moving services,
warehousing and comprehensive workplace solutions. Recently
receiving its Women Owned Business status (WEBNC) and headquartered
in Dallas, the new re-launched company is built on the legacy of
the Graebel family, which began in 1950, and continued, by its
recent acquisition from successful moving industry experts Vauna
and Robert Peterson. We are an energetic, fast paced company
looking for someone who will operate with integrity, energy and a
passion for being the best.
Perform daily check calls with Graebel Van Lines fleet, in
compliance with the check call process. Assists with driver
relations regarding concerns, needs or complaint resolution.
Ensures driver adherence with governmental and Graebel Van Lines
standards and policies. Interacts with all members of the Central
Dispatch team, branch agents, and independent contractors in order
to deliver quality service.
Assists in ensuring driver adherence of Graebel Van Lines
standards and communicates any substandard performance or
enforcement suggestions to supervisor.
Updates and verifies computer 'Driver Trip' screen for each
Assists with driver relations regarding concerns, needs or
Monitors the progress of shipments and assists in resolving any
potential/current service issues.
Coordinates shipment changes and authorizations to booking
Maintains accurate departmental records in order to document
Prepares and forwards all Special Compensation and deadhead
forms to supervisor.
Assists in driver assignments.
Assists in customer calls regarding pickup/delivery inquiries
and filing of claims.
- Prepares and distributes dispatch alert and critical changes to
SKILLS, KNOWLEDGE & EXPERIENCES
Associates degree or equivalent
Five or more years' experience in the moving and storage
industry in an operational capacity, with preference given to at
least one year of supervisory experience
Knowledge of Microsoft office-Word, Excel and Outlook
Knowledge of regulatory agencies and their guidelines, including
but not limited to ICC and DOT
- Transportation/Trucking industry experience preferred.
Graebel Van Lines, LLC is an EEO/AA Employer:
All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, age,
national origin, protected veteran status, disability status,
sexual orientation, gender identity or expression, marital status,
genetic information, or any other characteristic protected by
Graebel Van Lines is a drug-free workplace. Candidates are
required to pass a drug test before beginning employment.
Keywords: Graebel Van Lines, Methuen , Local Dispatcher, Other , Methuen, Massachusetts
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