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PATIENT ACCESS COORDINATOR

Company: Steward Health Care System
Location: Methuen
Posted on: April 5, 2021

Job Description:

**Job Summary:**Responsible for effectively processing patient registrations bycollecting co- payments, providing bed assignments, maintaining bedboard and computer census, and maintaining patient registration reports.**Responsibilities:**Greet and direct patients and families to appropriate nursing units anddepartments.Obtain necessary personal and financial information for all patienttypes including pre-registration and enter data accurately into computersystem.Prepare and assemble charts, cards, labels, and bracelets and deliver toappropriate departments.Obtain signatures on all necessary legal permits, notices, and consents.Communicate effectively with internal and external customersdemonstrating the ability to understand patients' limitations andexpectations.Load and operate printers, card embossers, photo copiers, and faxmachine.Verify insurances using available tools such as NEHEN, POS devices, andWEBMD.Record and report necessary legal incidents such as dog bites, gun shotwounds, and assaults to appropriate facilities. Record these incidentsin the computer system in compliance with HIPAA guidelines.Fax all insurance-specific details to appropriate insurance carriers.Print and maintain reports for all scheduled patients for ancillarydepartment appointments.Fax all insurance-specific details to appropriate insurance carriers.Communicate effectively with supervisory staff when follow up is neededon all unresolved inquiries/problems.**Qualifications:**High school diploma.Knowledge of medical terminology, data entry skills, customer serviceexperience.Communicates effectively with internal and external customers withrespect of differences in cultures, values, beliefs, and ages. Acceptsresponsibility and accountability for own actions with appropriatefollow through. Responds promptly and courteously to customer (Internal& external)/patient requests. Follows appropriate lines of communicationto effectively resolve difficult patient/family/physician/staffsituations. Willingness to provide exceptional patient care.

Keywords: Steward Health Care System, Methuen , PATIENT ACCESS COORDINATOR, Other , Methuen, Massachusetts

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