Agile Technology Delivery Coach
Company: Manulife Financial
Location: Boston
Posted on: May 31, 2025
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Job Description:
The OpportunityWork location: Boston - USAWork arrangement:
Hybrid - 3 days in office, 2 days from Home; Remote working
arrangement is not available;Manulife is a leading international
financial services provider, helping people make decisions easier
and lives better. Help shape the future you want to see - and
discover that better can take you anywhere you want to go.Our John
Hancock US segment Technology area is looking for a passionate and
skilled Agile Coach to guide and mentor our US segment technology
and agile teams in strengthening our Agile methodologies and
practices. The ideal candidate will have a deep understanding of
Agile principles, excellent coaching skills, and a proven track
record of coaching Teams.
JOB DESCRIPTION
People Leader Role: Yes
Key Responsibilities:--- Educate and engage stakeholders across the
organization on Agile values and principles.--- Develop and deliver
training sessions and workshops to enhance Agile understanding and
capabilities.--- Serve as a mentor and coach for Agile teams,
helping them to adopt and improve Agile practices.--- Collaborate
with cross-functional teams to drive the adoption of Agile
methodologies, such as Scrum, Kanban, and Lean.--- Develop and
educate organization on facilitation of Agile ceremonies, including
daily stand-ups, sprint planning, retrospectives, quarterly
planning, program increments and reviews.--- Identify and address
any obstacles that may hinder the team's progress and work to
remove them.--- Foster a culture of continuous improvement,
encouraging teams to experiment and innovate.--- Assesses team's
Agile maturity and identifies strategies to improve team's
performance.--- Adapts Agile practices for each team member in
order to ensure continuous improvement of performance.--- Works
with project teams to analyze current systems and processes and
design a strategy for adopting leading Agile practices.--- Leads
Agile workshops for developer and functional teams, as well as for
key stakeholders.--- Promotes a culture of continuous improvement,
setting goals and milestones and assigning responsibility.---
Drives cultural change by championing an Agile mindset, and ensures
the organization is adhering to industry leading practices.---
Enables teams to self-manage and find their own solutions to
problems through the application of Agile principles, values, and
practices--- Develop measures and report on the progress and
effectiveness of agile delivery--- Helping in defining standards
and best practices with agile delivery tool usage such as JIRA,
Confluence, and Portfolio related delivery tools to increase
efficiency on agile practices.--- Manage Scrum Leads for
organization
Job Requirements:
--- Proven experience as an Agile Coach, Scrum Master, or in a
similar role.
--- Strong knowledge of Agile frameworks and methodologies (e.g.,
Scrum, Kanban, SAFe, Lean).
--- Relevant Agile certifications (e.g., Certified ScrumMaster,
Certified Agile Coach)
--- Preferred certification- ICAgile Certified Professional in
Agile Coaching (ICP-ACC), ICAgile Certified Professional in Agile
Team Facilitation (ICP-ATF),Lean Kanban University (LKU) Kanban
Management Professional (KMP),Certified Scrum Professional -
ScrumMaster (CSP-SM), Agile Coaching Institute (ACI) Certified
Enterprise Coach (CEC)
--- Excellent facilitation, coaching, and mentoring skills.
--- Able to coach at various levels in the organization
--- Strong communication and interpersonal skills, with the ability
to build relationships across all levels of an organization.
--- Experience in managing and leading change in complex
environments.
--- Skilled in Agile and portfolio tools such as JIRA, Confluence,
Planview or related tools.
--- Experience managing teams
--- Broad experience across software development, software testing,
business analysis, architecture, UX and operations
--- Bachelor's degree in Business, IT, or a related field is
preferred.When you join our team:
At Manulife/JohnHancock, we embrace our diversity. We strive to
attract,developandretaina workforce that is as diverse as the
customers we serve and to foster an inclusive work environment that
embraces the strength of cultures and individuals. We are committed
to fair recruitment, retention,advancement and compensation, and we
administer all of our practices and programs without discrimination
on the basis of race, ancestry, place of origin,colour, ethnic
origin, citizenship, religion or religious beliefs, creed, sex
(including pregnancy and pregnancy-related conditions), sexual
orientation, genetic characteristics, veteran status, gender
identity, gender expression, age, marital status, family status,
disability, or any other ground protected by applicable law.
This job description is not a comprehensive listing of all job
duties required for this role. We reserve the right to change these
duties or assign additional duties at any time with or without
notice
#LI-JHAbout Manulife and John HancockManulife Financial Corporation
is a leading international financial services provider, helping
people make their decisions easier and lives better. To learn more
about us, visit https://www.manulife.com/en/about/our-story.html
.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock,
we embrace our diversity. We strive to attract, develop and retain
a workforce that is as diverse as the customers we serve and to
foster an inclusive work environment that embraces the strength of
cultures and individuals. We are committed to fair recruitment,
retention, advancement and compensation, and we administer all of
our practices and programs without discrimination on the basis of
race, ancestry, place of origin, colour, ethnic origin,
citizenship, religion or religious beliefs, creed, sex (including
pregnancy and pregnancy-related conditions), sexual orientation,
genetic characteristics, veteran status, gender identity, gender
expression, age, marital status, family status, disability, or any
other ground protected by applicable law.It is our priority to
remove barriers to provide equal access to employment. A Human
Resources representative will work with applicants who request a
reasonable accommodation during the application process. All
information shared during the accommodation request process will be
stored and used in a manner that is consistent with applicable laws
and Manulife/John Hancock policies. To request a reasonable
accommodation in the application process, contact
recruitment@manulife.com .Referenced Salary LocationBoston,
MassachusettsWorking ArrangementHybridSalary range is expected to
be between$104,860.00 USD - $194,740.00 USDIf you are applying for
this role outside of the primary location, please contact
recruitment@manulife.com for the salary range for your location.
The actual salary will vary depending on local market conditions,
geography and relevant job-related factors such as knowledge,
skills, qualifications, experience, and education/training.
Employees also have the opportunity to participate in incentive
programs and earn incentive compensation tied to business and
individual performance.Manulife/John Hancock offers eligible
employees a wide array of customizable benefits, including health,
dental, mental health, vision, short- and long-term disability,
life and AD&D insurance coverage, adoption/surrogacy and
wellness benefits, and employee/family assistance plans. We also
offer eligible employees various retirement savings plans
(including pension/401(k) savings plans and a global share
ownership plan with employer matching contributions) and financial
education and counseling resources. Our generous paid time off
program in the U.S. includes up to 11 paid holidays, 3 personal
days, 150 hours of vacation, and 40 hours of sick time (or more
where required by law) each year, and we offer the full range of
statutory leaves of absence.Know Your Rights I Family & Medical
Leave I Employee Polygraph Protection I Right to Work I E-Verify I
Pay TransparencyCompany: John Hancock Life Insurance Company
(U.S.A.)
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Keywords: Manulife Financial, Methuen , Agile Technology Delivery Coach, IT / Software / Systems , Boston, Massachusetts
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