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Work Flow Solutions Developer-Remote position

Company: Perkinelmer
Location: Methuen
Posted on: February 5, 2020

Job Description:

Service Operations is a team focused on creating and delivering value to One Source customers with Service Delivery teams. It is comprised of Training, Technical Support, Service Parts Materials Management, OneSource Workflow Specialists, Contracts Management & Invoicing, Third-Party Vendor Purchasing, Data Analytics & Applications. Service Operations mission is to maximize OneSource Service Delivery outcomes through efficient, repeatable, scalable processes whilst leveraging technology and enabling a differentiated customer experience.Summary:The Work Flow Solutions Developer is a dynamic position driven by the goal of empowering our internal customers to achieve significant improvements in process efficiency using work flow productivity tools. The Work Flow Solutions Developer will lead discovery, design and testing sessions with our business partners. In addition, the role is responsible for training and socializing to the wider organization to promote wider adoption and usage of these productivity tools. This role will utilize RPA (Robotics Process Automation), ETL (Extract, Transform, Load) and Data Visualization tools such as Sptofire, AlterYX, Thoughtonomy and/or other similar tools.Role Responsibilities:

  • Work with process owners to execute RPA/ETL initiatives by analyzing and designing process workflows; building, testing, and implementing RPA/ETL solutions; and ensuring quality of the project.
  • Assist process owners in the construction of business cases and opportunity identification efforts to support the further adoption of RPA/ETL solutions throughout the organization.
  • Share experience and knowledge to assist in the development of recommendations and solutions that are in-line with industry best practices.
  • Work with process owners to ensure all project documents are maintained, and knowledge is transferred to process owners throughout the engagement.
  • Participate in trainings and relevant trade shows to enhance your skills and abilities in RPA, ETL and Data Visualization solutions.
  • Support your process owners in managing project timelines, quality, budgets as well as end user relationships.
  • Lead, mentor and motivate your project teams in the execution of day-to-day tasks and in the development of their RPA/ETL skills and abilities.
  • Perform end to end validation on all finalized projects to ensure quality and compliance.Qualifications
    • 3+ years of professional experience in Robotics Process Automation and/or Extract, Transform, Load tools (Alteryx) or equivalent education.
    • Bachelor's Degree in Sciences or Business; Master's Degree in business or Data AnalyticsAdditional Preferred Skills
      • Understanding of SAP as it relates to service delivery and customer care partners.
      • Programming experience (R, Python, SQL, etc.)
      • Spotfire, SAP Business Intelligence, Salesforce reporting experience.
      • High level of Microsoft Office platform experience.
      • Must have a "can do" attitude with an entrepreneurial mindset and be comfortable working in a fast-paced, unstructured environment where the need to innovate and execute fast is imperative for success.
      • Mental flexibility, including ability to dive deep into details of work flow processes ensuring quality while understanding the big picture objectives of a given project.
      • Proven experience leading strategic discover, design and testing sessions of major cross-functional business efforts.
      • Demonstrated expertise in project management and process improvement projects.
      • Ability to understand complex work flows with limited direct experience in the process.
      • Strong communication skills able to support independent viewpoints to senior leadership
      • Strong analytical ability, including the ability to anticipate the impact of process changes.
      • Strong English skills, verbal and written.Physical Requirements (if applicable):
        • Position will require both international and domestic travel.

Keywords: Perkinelmer, Methuen , Work Flow Solutions Developer-Remote position, IT / Software / Systems , Methuen, Massachusetts

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