F&B Manager in Training
Company: The Newbury Boston
Location: Boston
Posted on: March 9, 2026
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Job Description:
Compensation Type: Hourly Highgate Hotels: Highgate is a leading
real estate investment and hospitality management company with over
$15 billion of assets under management and a global portfolio of
more than 400 hotels spanning North America, Europe, the Caribbean,
and Latin America. With a 30-year track record as an innovator in
the hospitality industry, this forward-thinking company provides
expert guidance through all stages of the property cycle, from
planning and development through recapitalization or disposition.
Highgate continues to demonstrate success in developing a diverse
portfolio of bespoke lifestyle hotel brands, legacy brands, and
independent hotels and resorts, featuring contemporary programming
and digital acumen. The company utilizes industry-leading revenue
management tools that efficiently identify and predict evolving
market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and
corporate offices worldwide, Highgate is a trusted partner for top
ownership groups and major hotel brands. www.highgate.com Location:
The Newbury Boston at One Newbury Street, located in the premier
shopping and dining neighborhood of Boston’s Back Bay is an iconic
property originally opened in 1927 as one of the first Ritz-Carlton
hotels in the U.S. and most recently was the Taj Boston. The
building was recently transformed into a 286-room luxury hotel with
16,000-sq-ft of stunning event spaces, signature dining experiences
and a reimagined front entrance on Newbury Street. Overview: The
Food & Beverage Manager in Training will receive exposure to/and
provide support in all aspects of the food and beverage operation
including on the floor and kitchen coverage, clerical,
administrative, marketing materials, and other duties to assist in
the smooth operation of Food & Beverage. He/she is also responsible
for providing attentive, courteous and efficient service to all
guests. Responsibilities: • Maintain a warm and friendly demeanor
at all times. • Must be able to effectively communicate both
verbally and written, with all level of employees and guests in an
attentive, friendly, courteous and service oriented manner. •
Assisting with guest communication via e-mail and phone and in
person. • Must be effective at listening to, understanding, and
clarifying concerns raised by employees and guests. • Must be able
to multitask and prioritize departmental functions to meet
deadlines. • Approach all encounters with guests and employees in
an attentive, friendly, courteous and service oriented manner. •
Attend all hotel required meetings and trainings. • Maintain
regular attendance in compliance with Highgate Hotel Standards, as
required by scheduling, which will vary according to the needs of
the hotel. • Maintain high standards of personal appearance and
grooming. • Comply with Highgate Hotel Standards and regulations to
encourage safe and efficient hotel operations. • Maximize efforts
towards productivity, identify problem areas and assist in
implementing solutions. • Must be effective in handling problems,
including anticipating, preventing, identifying and solving
problems as necessary. • Must be able to understand and apply
complex information, data, etc. from various sources to meet
appropriate objectives. • Must be able to cross-train in other
hotel related areas. • Must be able to maintain confidentiality of
information. • Must be able to show initiative, including
anticipating guest or operational needs. • Perform other duties as
requested by management. • Provide floor coverage in the Street Bar
and support the back of house culinary, stewarding and personal
dining team as needed. • Attend BEO (Banquet Event Order) meetings
to assist in planning and execution of banquet operations. •
Provide clerical support such as editing, printing and distributing
menus and other materials, data entry and compiling reports from
our POS system. • Act as a host, utilizing our guest reservation
system and warmly engaging with our guests to enhance the arrival,
dining and departure experience. • Answer telephone and email
messages. Respond accordingly. • Manage all incoming catering
inquiries and distribute • Maintain and stay abreast of the latest
computer programs/innovations (as applicable). • Assist with
catering event resumes and distribution • Manage BEO distribution
and event guarantees • Filing of all pertinent correspondence in a
timely manner. • Handle correspondence pertaining to department. •
Maintain adequate inventory of office supplies. • Responsible for
the smooth operation of the office. • Type and distribute meeting
minutes. • Maintain trace file as needed. • Prepare Banquet Event
Orders (BEOS) and Group Resumes as needed • Greet
guests/clients/employees when necessary. • Attend meetings/training
as required by management. • Must be proficient with Microsoft
Office and Delphi FDC Qualifications: • High School diploma or
equivalent required and/or experience in a hotel or a related field
preferred. • At least 1 year of progressive experience in a hotel
or related field preferred. • College course work in related field
helpful. • Computer knowledge/skills required. • Flexible and long
hours sometimes required. • Light work - Exerting up to 20 pounds
of force occasionally, and/or up to 10 pounds of force frequently
or constantly to lift, carry, push, pull or otherwise move
objects
Keywords: The Newbury Boston, Methuen , F&B Manager in Training, Hospitality & Tourism , Boston, Massachusetts
