Residential Clinical Director
Company: Westbridge
Location: Manchester
Posted on: April 1, 2026
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Job Description:
The Residential Clinical Director is responsible, personally or
through appropriate delegation, for the overall Clinical
programming, administration, staffing, and program integrity of the
residential program. The Residential Clinical Director works in
partnership with the Asst. Residential Director to guide and
monitor the treatment the Residential team provides. The
Residential Clinical Director also works closely with the Medical
Director, Outpatient Clinical Director, and Admissions & Outreach
Director to ensure the residential program is running to its
highest form of clinical and administrative efficiency. In
addition, the Residential Clinical Director collaborates with other
members of Leadership and relevant WestBridge Committees to
ultimately oversee the operation of the program and ensure
compliance with state licensing, accreditation and program
budget/expenses. As a member of the leadership team, the
Residential Clinical Director is expected to effectively represent
and communicate the WestBridge culture of being authentic,
team-oriented, and participant-centered. ESSENTIAL DUTIES AND
RESPONSIBILITIES: Promotes and acts as a role model for direct-care
staff in embracing the WestBridge model of care & culture of being
flexible, mobile & responsive. Promotes and upholds the clinical
philosophy and organizational mission in all WestBridge levels of
care. This includes training for staff to understand and adhere to
the clinical model of care and applicable policies and procedures.
Collaborates closely with Chief of Clinical Services, Medical
Director & Outpatient Clinical Director to support new and ongoing
residential program initiatives, quality assurance and improvement
projects, and to ensure that services provided meet standards of
care. Upholds clinical recommendations and ensures appropriate and
timely delivery of services (i.e., staff follow through on
participant engagements, individual work, groups, FES sessions,
clinical updates, etc). Plans, implements, and manages staffing to
ensure the required level of services to participants and families.
Clinically guides staff through team meetings 5 days a week & 1:1
meetings, fostering an environment of team empowerment, problem
solving and planning. Monitors participant treatment provision by
the clinical teams per Participant Achievement Agendas (treatment
plans). Works collaboratively with the teams to design, implement,
and revise clinical intervention strategies based on the stage of
change for participants in all levels of care including through
transition processes. Collaborates with Leadership to respond
promptly and effectively to customer complaints, family member
concerns, and community public relations issues. Assesses clinical
staff for their scope of practice based on experience, education,
and observation of skill. Works with the Asst. Residential Director
to approve PTO requests and to review timesheets, ensuring
appropriate coverage of the program 24 hours a day, seven days a
week. In collaboration with HR, ensure that all staff meets their
ongoing employment requirements (i.e., auto insurance, TB testing,
valid licensure(s), etc.) as outlined in WestBridge Policies and
Procedures, as well as collaborating around hiring & new staff
orientation. Provides administrative and clinical supervision
within the scope of practice to residential staff fostering a
supportive, high-performance team through coaching, feedback, and
accountability. Ensures orientation, training, and clinical
supervision is provided and staff evaluations are completed per
WestBridge policy. In collaboration with the Asst. Residential
Director, monitors the timely implementation and documentation of
services. Manages the program budget and costs in collaboration
with the Financial Controller & Chief of Clinical Services
including food costs, staffing, and house expenses in accordance to
budgetary guidelines. Maintains clinical licensure in good standing
in order to maintain and hold facility licensure. Manages and
participates in facility state license requirements including
annual renewal applications, state & federal inspections and site
surveys, in conjunction with appropriate leadership. This includes
assuring fire, safety, health and maintenance items are managed
promptly. Supports accreditation survey process with the Commission
on Accreditation of Rehabilitation Facilities (CARF), in
conjunction with appropriate leadership. In Collaboration with
leadership, works to ensure program compliance with local, state
and federal regulations, including developing and integrating
monitoring systems. Participates in appropriate and identified
clinical and administrative meetings, including but not limited to:
staffing, safety, licensing/accreditation, and quality assurance to
ensure that services provided meet the needs of potential
participants. In collaboration with admissions team, evaluates,
prioritizes, and plans for admissions based on the acuity of
symptoms and social/rehabilitative needs. Participates in direct
clinical care as indicated & needed, which may include but not
limited to individual services, groups, crisis interventions, and
clinical assessment. Review documentation to improve quality and
consistency, including but not limited to notes, treatment plans,
discharge summaries, etc. Participates in organizational on-call
rotation. Pforms other duties as assigned.our annual Family Weekend
of Hope event is required for all WestBridge staff regardless of
position or schedule. Performs other duties as assigned.
Requirements To perform this position successfully, you must
perform each essential duty and responsibility satisfactorily.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential duties and responsibilities.
The requirements listed below are representative of the knowledge,
skill, and ability required. Knowledge obtained through completing
a Master’s degree curriculum in appropriate discipline from
accredited institutions and active licensure in respective
discipline (i.e. LCMHC, LICSW or a licensed psychologist, with an
MLADC additional license. Skill and experience of at least 3 years
in staff management and supervision. Approved or meets requirements
for approval by the NH Board of Mental Health Practice to provide
clinical supervision for licensure candidates is preferred. Skill
and experience in supervising a residential facility, preferably a
modified therapeutic community. Knowledge of state and federal
rules and regulations governing confidentiality. Knowledge of
local, state, and federal program administration regulations.
Knowledge of facility and budget management. Demonstrates a high
standard of professional conduct and ethical behavior that will
enhance the quality of care and encourage positive interactions
among staff. Valid driver’s license and appropriate vehicle
insurance. Computer skills including but not limited to Internet
access, word processing, report writing, and spreadsheet
applications necessary to generate appropriate reports allocated to
the position of Residential Director. Salary Description
$95,000-$105,000
Keywords: Westbridge, Methuen , Residential Clinical Director, Healthcare , Manchester, Massachusetts
