Medical Assistant/Phlebotomist (Joslin Care Coordinator)
Company: Joslin Diabetes Center
Location: Boston
Posted on: April 24, 2024
Job Description:
Overview
The Joslin Care Coordinator (Medical Assistant/Phlebotomist)
assists patients, providers and staff in a courteous and
professional manner throughout the patient's visit.
Hours are Monday-Friday, 9:30am-6:00pm.
As a health care organization, we have the responsibility to do
everything in our power to care for and protect our patients, our
colleagues and our communities. We require that all staff be
vaccinated against influenza (flu) and COVID-19 as a condition of
employment.
Responsibilities
- Maintains a clean and safe work area/exam room at all
times
- Cleans and prepares exam rooms for patient /family
- Monitors activity on Next Gen White Board and initiate patient
care dependent on cues from Next Gen flow.
- Greet patients by name (HIPAA compliant); identify self and
explain your role
- Escorts patient/family to exam room and or other designated
areas throughout the clinic
- Initiates patient intake process
- Properly identify patient (verify name, DOB) and label all
specimens/tubes appropriately with three check accuracy and Central
Workup Four Point Check.
- Interviews and performs medication reconciliation for new
patients/families (diabetes and non-diabetes medication) ensuring
accuracy of doses. Updates any patient concerns and or medication
changes as necessary and alerts provider to such changes and or
concerns.
- Updates pharmacy information
- Updates primary care physician information
- Records patient history and dates of required health
information but not limited to: flu vaccine, last dated mammogram,
and last dated colonoscopy.
- Obtains height, weight, blood pressure, temperature, finger
stick glucose values, and EKG as necessary for patient
visit.
- Perform finger sticks and phlebotomy and collect appropriate
specimens
- Communicate with the providers and team of any patient whose
vital signs, blood sugars and/or patient symptoms that are not
within normal values.
- Appropriately Label(first and last name and date of birth) and
download patient meters/pumps and print reports whenever
needed
- Assist with updating patient's medication and pharmacy
information as requested
- Perform data entry efficiently in Next Gen and LIS
- Assist patients with getting ready for provider visit as
needed
- Provide mobile phlebotomy assistance in other areas of clinic
as needed
- Recognize low blood glucose and administer treatment according
to clinic protocol and medical provider
- Notify team and provider of any blood sugars less than 70 or
greater than 400 or any patient complaining of low or high blood
sugar symptoms not limited to weakness, lethargy, vision changes,
nausea, vomiting, or abdominal pain.
- Initiate 1903 call whenever needed
- Assist in training new personnel in the Clinic as
appropriate
- Clean and restock Central Work , Units and exam rooms as
needed
- Assist providers and patients with scheduling of appointments
when appropriate
- Abide by Joslin Diabetes Center policies and
procedures
- Other duties as assigned.
Qualifications
- High School diploma
- Graduate of an accredited medical assistant or phlebotomy
program - with certification
- Minimum 1 year of phlebotomy/medical assistant experience
preferred
- Cardio Pulmonary Resuscitation (CPR) -American Heart
Association (AHA)- certified preferred
- American Society for Clinical Pathology (ASCP) phlebotomy
license or equivalent preferred
- Proficient computer skills
- Effective organizational and interpersonal skills to anticipate
and react to the needs of patients and medical staff
- Ability to function in fast paced, diversified work
environment
- Excellent communication skills
Keywords: Joslin Diabetes Center, Methuen , Medical Assistant/Phlebotomist (Joslin Care Coordinator), Healthcare , Boston, Massachusetts
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