Assistant Manager
Company: Pizza Hut
Location: Methuen
Posted on: January 8, 2021
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Job Description:
To effectively manage the operations of a restaurant during an
assigned shift or in the absence of the RGM. The AGM will support
the RGM in sales and profit planning, implementing training for
Team Members, and will become proficient in all aspects of
restaurant operations in preparation for advancement to an RGM
position.RESPONSIBILITIES:Responsible for providing leadership in
the restaurant - recognizing and motivating Shift Leaders, Shift
Managers and Team Members; coaching and training the team in order
to achieve operational excellence.Directly perform hands-on
operational work on an on-going basis to train employees, respond
to customer service needs and for the purpose of role-modeling
appropriate skills and behaviours in the restaurant.Must
consistently demonstrate HWWT principles and utilize HWWT
recognition programs.Assist in the management of day-to-day
operations by managing labour, counting and ordering inventory and
supplies and developing the restaurant team.Supervise others
effectively and coordinate their work efficiently.Analyze sales,
labour, inventory and controllables on a continual basis and take
corrective action to meet or achieve daily or weekly margin and
sales growth targets.Assist RGM in preparing financial plans.Ensure
Occupational Safety & Health Act, local health and safety codes and
corporate safety/security policies and procedures are met and
followed.Ensure that facility and equipment are maintained to
company standards on a day-to-day basis.Recruit and select
qualified, high energy team members using approved tools and
systems.Assist RGM with staffing plan development.Train and develop
Team Members, Shift Leaders and Shift Managers.Provide feedback at
the Team Member, Shift Leader and Shift Manager levels.Assist RGM
with performance management issues and apply progressive discipline
when appropriate.Work closely with RGM in the case of corrective
actions or terminations.Assist RGM in preparing action plans to
address in-store issues and have ability to effectively communicate
these plans to the team.Assist RGM with local restaurant marketing
activities.Actively assist RGM with all new product
rollouts.Develop and maintain relationships with suppliers,
franchisees and other corporate contacts.RequirementsExcellent
interpersonal skillsExcellent communication skills - written and
verbalDemonstrated organizational/time-management skillsExcellent
customer service skillsDemonstrated problem-solving skillsExcellent
work ethic and demonstrates integrityProven ability to plan and
delegateDemonstrated ability to coach and train othersAdaptable,
flexible and accepts diversityActive team playerAbility to
calculate/analyze dataBasic business, math and accounting
skillsThorough knowledge of all restaurant equipment, policies and
procedures
Keywords: Pizza Hut, Methuen , Assistant Manager, Executive , Methuen, Massachusetts
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