Bilingual Operations Supervisor, First Shift

Company: CHEP
Location: North Chelmsford
Posted on: June 27, 2025

Job Description:

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model . Job Description Position Purpose The Plant Supervisor is responsible for assisting the Plant Manager in managing total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality and cost. Major/Key Accountabilities Supervise the work of all production employees – oversees production and shipping schedules based on availability of raw and finished goods. Provide hands-on leadership as a supervisor, responsible for mentoring and coaching all employees and working through employee relations issues. Support plant administration to ensure compliance to established policies. Responsible, in consultation with Plant Manager, for the cost and yield performance of the Plant in partnership with the overall P&L of the Plant. Support cost control initiatives and process control within the Plant. Review operations activities, including local transportation activities, to maintain compliance with all Federal, State and local laws (OSHA, DOL, DOJ, EPA, FD) Drive Safety improvements (Zero Harm) across the Plant Ensure the consistent execution of all SOPs throughout the Plant in accordance with the PMS Commercial Organization, Global Supply Chain Deliver best operational practices and cost efficiencies across the Plant while maintaining critical quality and raw material utilization standards that are necessary to maintain customer satisfaction and Plant profitability. Ensure compliance through teamwork for all Standard Operating Procedures within the Plant Identify Lean opportunities to effectively eliminate waste In partnership with Plant Manager, provide leadership to Plant staff to effectively recruit, train, develop, evaluate, motivate, delegate and monitor their activities Drive efficiencies in asset utilization through proper transportation scheduling, dispatch, & driver management while meeting customer expectations. Challenges/Problem Solving Working independently Working across and within organizational matrix Provides hands on leadership Authority/ Decision Making Performance Coaching and Development Interviewing and Hiring Key contacts - Internal/External Plant Manager General Managers HR Directors Customers Qualifications Essential Qualifications: Bachelor’s in operations/Supply Chain or equivalent Desirable Qualification: Lean & Six Sigma certification desirable. Experience - Essential Prior experience in a plant supervisory role in an engineering or manufacturing environment Familiarity with private fleet management/transportation is helpful Strong customer focus orientation Strong people management capability including non-exempt production workforce Demonstrated success in delivering strong employee relations Demonstrated ability to work cross-functionally Experience managing safety performance and programs Understanding of supply chain practices and metrics and data analysis Familiarity with Lean Thinking concepts and practices Skills and Knowledge Ability to build effective teams Excellent problem solving and critical thinking skills Coaching and Conflict Management Skills Excellent Communication skills Project Management skills Computer Skills Excellent delegation skills Monday through Friday: 1st Shift (6:30am-3:30pm) Remote Type Not Remote Skills to succeed in the role Adaptability, Adaptability, Change Management, Coaching, Computer Literacy, Cross-Functional Work, Data Analysis, Data-Driven Decision Making, Data Literacy, Delegation, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mathematic Literacy, Mentoring, Mentorship, Motivating Teams, Prioritization, Scheduling, Stakeholder Engagement, Strategic Thinking { 1 more} We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.

Keywords: CHEP, Methuen , Bilingual Operations Supervisor, First Shift, Engineering , North Chelmsford, Massachusetts