Collections
Location: Lynn
Posted on: June 23, 2025
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Job Description:
Collections Rep Temp-Perm 9-5pm $27hr Ability to take notes;
update account status and customer information Meet or exceed
monthly performance goals, deadlines and objectives Adhere to
consumer protection laws and FHC's standard practices and policies
Research and identify issues attributing to account delinquency and
resolve them by working with the customer Communicate and follow up
effectively with Sales Department regarding customer accounts on a
timely basis Enlist the efforts of sales and senior management when
necessary to accelerate the collection process Review and monitor
assigned accounts and all applicable collection reports Respond to
customer inquiries, resolve client discrepancies, process and
review account adjustments Negotiate payment plans to determine why
customers are delinquent and to ensure continuous repayment
Establish and maintain cooperative working relationships
Requirements: Knowledge of Billing and Collections Procedures
Possesses excellent verbal, negotiation, customer service and
communication skills Well organized, Results driven, and able to
work in a high volume and fast-paced office environment Strong
attention to detail Ability to resolve challenging situations
calmly and professionally Capability to work independently and to
adapt to a fast-changing environment Preferred Skills: Familiar
with Sedona Office Accounts Receivable knowledge Physical Demands:
This is a largely sedentary role; however, some filing is required.
This would require the ability to lift files, open filing cabinets
and bend or stand as necessary Position Type and Expected Hours of
Work Full Time Monday through Friday 9:00am-5:00pm 40 hours
weekly
Keywords: , Methuen , Collections, Accounting, Auditing , Lynn, Massachusetts
